We actively encourage you to contact us with your feedback, whether good or bad. Complaints are especially important to us as they may help us to see where our services, procedures or activities might be improved.
The Complaints Procedure (Auslan Video)
When things go wrong
Our promise and commitment to you
We promise to take all feedback and complaints seriously, and to deal with them in a timely manner. A log is kept of all complaints that we receive and they are reported to our Leadership team on a weekly basis.
How to give us feedback
If you wish to make a formal complaint about the AccessPlus WA Deaf or any of our services please see the Complaints Procedure flyer.